Policies
Shipping & returns
Short version: flat-rate shipping, free over a threshold, packed properly, and returnable if we got the condition wrong.
Shipping rates
- $5.99 flat rate anywhere in the US, on any size order.
- Free on orders over $75.00.
- Free local pickup at the counter — choose it in the cart and pay securely through Stripe before collection.
Orders placed before 3pm on a weekday go out the same day. After that, or at the weekend, they go out the next business morning. Stripe provides the payment receipt; the shop sends the order confirmation and tracking email as soon as the shipment is recorded.
How we pack
Singles go into a fresh penny sleeve, then a toploader, taped closed, inside a rigid mailer. Orders over $200 ship in a bubble mailer inside a box with tracking and signature confirmation. Graded slabs are bubble-wrapped and double-boxed — a cracked holder is a destroyed grade, and it's not worth saving thirty cents of cardboard over.
Sealed product ships in a box sized for it with void fill, never in a bag. If a box arrives crushed, that's on us — photograph it and email us.
Returns
If we described it wrong, you get all of it back. Email hello@sleevedandslabbed.example within 14 days with a photo, and we'll refund the item and the return postage. No argument, no restocking fee. A published condition standard is worthless if we won't stand behind it — see the grading guide for exactly what each tier promises.
Changed your mind? Also fine, within 14 days, as long as it comes back in the condition it left in. You cover return postage and we refund the item.
What we can't take back
- Opened sealed product.Once a box is opened its contents are known, and we have no way to verify what came out of it. This is universal in the hobby and it isn't personal.
- Cracked slabs.Removing a card from its holder destroys the grade and the authentication, and there's no way back.
- Event entriesonce the event has started. Before that, tell us and we'll refund or move you to another night.
Lost or damaged in transit
If tracking stalls for more than five business days, or it turns up damaged, email us with the order reference. We'll chase the carrier ourselves and make it right without waiting for their claim to resolve. You bought from us, not from the postal service.
International
We don't ship outside the US and Canada right now. Customs on collectibles gets expensive and unpredictable in a way that tends to end badly for the buyer, and we'd rather not sell you that experience. Email us if you're elsewhere and want something specific — we'll tell you honestly whether it's worth it.
Questions about a specific order? Email hello@sleevedandslabbed.example with your SS-reference and we'll pick it up the same day.